Skip to main content
Advertising

Tampa Bay Buccaneers

Buccaneers Rated No. 1 in Overall Customer Service Again in 2018 NFL Voice of the Fan Report 

The Buccaneers were ranked first in the league for overall customer service for the fifth time in seven seasons.

Feb 13, 2019 at 09:12 AM
181230_MC_Falcons_Bucs_3293

The Tampa Bay Buccaneers have once again earned the top ranking among all National Football League teams in customer service experience satisfaction among season pass members, as detailed in the league's annual Voice of the Fan report.

The latest honor marks the fifth time in seven seasons that the Buccaneers have ranked first in the all-important category. The Buccaneers have held the No. 1 rating in customer service satisfaction among season pass members in 2012, 2013, 2015, 2016 and 2018.

"We go into every season with the goal of providing our fans with the best customer service in all sports and we take great pride in once again earning this top rating," said Buccaneers Chief Operating Officer Brian Ford. "We want to thank our incredible member relations team and our Buccaneer fans for helping us achieve this honor five of the past seven seasons. With preparations already underway for 2019, we continue looking for new ways to re-invent the member experience and improve upon our successes in overall customer satisfaction."

The Voice of the Fan is a league-wide study that provides extensive analysis of the in-game experience as well as the year-round season ticket member experience, which is gathered through surveying thousands of season ticket members and game attendees across all 32 teams.

"We commend the Buccaneers for their year-round commitment to customer service that has resulted in a top ranking in overall satisfaction an unprecedented five of the past seven seasons," said NFL VP, Club Business Development Robert Gallo. "The Voice of the Fan survey allows us to take a very thorough analysis into the areas that really impact the in-stadium experience and to identify the best practices used by teams throughout the league. The Buccaneers' continued excellence in the area of overall customer satisfaction is a testament to their focus on finding new ways to improve the game experience and their dedication to their fanbase."

For more information on Buccaneers season pass memberships, please visit www.buccaneers.com/tickets or call 866-582-2827.

Related Content

news

Baker Mayfield: Getting Mike Evans Back Would Be "Huge"

After missing three-and-a-half games, star WR Mike Evans has a chance to return to action this Sunday against the Giants, and QB Baker Mayfield says that would have an enormous impact on the Bucs' offense
news

Buccaneers-Giants Injury Report Nov. 20: Zyon McCollum Among Non-Participants 

A look at Wednesday's injury report ahead of the Week 12 matchup
news

Game Day Decisions on Tristan Wirfs, Zyon McCollum Are "Going to Be Close" | Updates

Keep informed with our daily updates: News, notes and more throughout the month of November
news

Buccaneers-Giants: Top Storylines & Key Matchups in Week 12

With both teams coming off a bye week, the Buccaneers are looking to get several key performers back in New Jersey on Sunday while the Giants will be turning to a new quarterback

Latest Headlines

Baker Mayfield: Getting Mike Evans Back Would Be "Huge"

After missing three-and-a-half games, star WR Mike Evans has a chance to return to action this Sunday against the Giants, and QB Baker Mayfield says that would have an enormous impact on the Bucs' offense

Buccaneers-Giants Injury Report Nov. 20: Zyon McCollum Among Non-Participants 

A look at Wednesday's injury report ahead of the Week 12 matchup

Game Day Decisions on Tristan Wirfs, Zyon McCollum Are "Going to Be Close" | Updates

Keep informed with our daily updates: News, notes and more throughout the month of November

Buccaneers-Giants: Top Storylines & Key Matchups in Week 12

With both teams coming off a bye week, the Buccaneers are looking to get several key performers back in New Jersey on Sunday while the Giants will be turning to a new quarterback

The Bucs Head to the Big Apple For A Battle After The Bye | Salty Dogs

Jeff and Scott get the details on Ryan Miller's football journey, discuss Baker Mayfield's amazing stiff-arm play and take a look ahead at the Giants.

Baker Mayfield: Explosive Plays Are Critical | Press Conference

Tampa Bay Buccaneers Quarterback Baker Mayfield spoke to the media following Wednesday's Week 12 practice. QB Mayfield discussed the status of WR Mike Evans, what stands out about the New York Giants' defense and being able to support the community.

Todd Bowles: Mike Evans Trending To Play | Press Conference

Tampa Bay Buccaneers Head Coach Todd Bowles spoke to the media following Wednesday's Week 12 practice. HC Bowles discussed bringing S Mike Edwards back, re-calibrating during the Bye Week and everybody needing to 'do their job'.

Antoine Winfield Jr., Sterling Shepard & More Talk Giants | Press Conferences

Hear from Tampa Bay Buccaneers S Antoine Winfield Jr., WR Sterling Shepard & C Graham Barton as they speak to the media following Wednesday's Week 12 practice.

Photos from Buccaneers Practice - Week 12 2024

View pictures from Tampa Bay Buccaneers practice on Wednesday, 11/20/2024.

Everything You Need to Know About Bucs vs. Giants | Week 12 2024

Here's everything you need to know when the Tampa Bay Buccaneers play the New York Giants Week 12 of the 2024 NFL season.

Mike Edwards Bringing "Ball Hawk" Mentality Back to Tampa

Safety Mike Edwards is back for a second stint with the Buccaneers and he hopes to display the same nose for the football that previously made him a valuable part of the team's secondary

2024 Bucs NFL Power Rankings Week 12 

Where do the Tampa Bay Buccaneers rank in Week 12 across power rankings?

Bucs' Release Week 12 Depth Chart: New Snap Highs for Ryan Miller, Rakim Jarrett

Before their bye week, the Bucs made some adjustments on both sides of the ball against the 49ers in Week 10, with WRs Ryan Miller and Rakim Jarrett and LB J.J. Russell seeing upticks in playing time

Photos: Bucs' Rookies Visit to Florida Cancer Specialists & Research Institute

View photos of the Tampa Bay Buccaneers visiting Florida Cancer Specialists & Research Institute on Tuesday, November 19th, 2024.

Photos: Bucs' Rookies Visit to Moffitt Cancer Center

View photos of the Tampa Bay Buccaneers visiting Moffitt Cancer Center on Tuesday, November 19th, 2024.

Bucs Promote CB Troy Hill to Active Roster

Veteran CB Troy Hill adds experience to the Buccaneers' young cornerback group after being promoted from the practice squad on Monday

Jamel Dean Returning to Practice

The Buccaneers opened a 21-day window for the return of starting CB Jamel Dean from injured reserve on Monday, making him eligible to return to action as soon as this Sunday against the Giants

Mike Edwards Hoping To Be The Defenses' Spark | Press Conference

Tampa Bay Buccaneers Safety Mike Edwards spoke to the media on Monday after the bye week. S Edwards addressed his time in Kansas City, his excitement to be back home in Tampa and his readiness to play wherever he is needed.

Larry Foote On Making Plays & Maintaining Concentration | Press Conference

Tampa Bay Buccaneers Pass Game Coordinator Larry Foote spoke to the media on Monday after the bye week. Coach Foote discussed working on the fundamentals after the bye, getting Safety Mike Edwards back in Tampa and emphasizing making the necessary tackles.

Photos: Bucs Visit MacDill Air Force Base

View photos of the Tampa Bay Buccaneers visiting MacDill Air Force Base on Tuesday, November 19th, 2024.

Tickets

Week 14 - December 8 - Home vs. Raiders - 1:00pm on CBS
Buy Tickets Buy Parking
Week 17 - December 29 - Home vs. Panthers - 1:00pm on CBS
Buy Tickets Buy Parking
Week 18 - TBD Date/Time - Home vs. Saints
Buy Tickets Buy Parking
Advertising