FREQUENTLY ASKED QUESTIONS
What is secure digital ticketing?
Your secure digital ticket has a new barcode that updates every 15 seconds. Screenshots of this dynamic barcode will NOT get you into the event. It must be a live ticket on your mobile phone.
How do I get into the event using this secure digital ticket?
Open your Buccaneers app or go to http://bccn.rs/am using your mobile browser.
Sign into your account and locate the event you want to scan.
Tap the View Barcode link on your ticket to show your barcode.
Can I have multiple tickets on a single device?
Yes. You can swipe to view multiple tickets within a single event, however, transferring each attendee their ticket is the preferred way of entering Raymond James Stadium. Transferring tickets provides:
A way for all ticket holders to obtain updates before and during an event.
Accessibility to their seat information at all times.
An easy way to enter Raymond James Stadium without having to wait for your friends and family.
What if my entire group isn't with me when I'm ready to enter?
Transfer tickets to your group in advance – so you don't have to wait to get into the event. Since each person entering the venue (regardless of age) will need a ticket to get in, you can transfer each member their ticket individually prior to arrival. Head to your Buccaneers or Ticketmaster Account to transfer tickets.
Will the person I transfer the ticket to need a Buccaneers or Ticketmaster account?
Yes. If they don't already, they can create one when they accept the ticket(s).
What if connectivity/mobile service is unavailable at the venue or my phone breaks, dies, or is lost before I arrive?
To avoid any delays, we highly recommend downloading the Buccaneers app, and viewing your ticket before you arrive to the event. The app will have save the ticket, reducing the dependency on venue Wi-Fi. However, if you run into any issues, please visit the Raymond James Stadium Box Office on game day. The box office opens 3 hours before kick-off.